> ## Documentation Index
> Fetch the complete documentation index at: https://help.dingtalk.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Fixed shift attendance

> Learn how to set up fixed shift attendance for employees with fixed working hours, such as 9-to-5 office workers. This guide walks admins through creating a fixed shift attendance group and configuring its rules.

## 1. Overview

Fixed shift attendance groups are designed for office-based employees with fixed working hours, such as 9-to-5. If your organization uses **fixed shift** attendance, follow the steps below to set it up.

## 2. Use cases

* Centralized office work, such as employees in the administration, finance, and human resources departments.

* Other scenarios that follow standard working hours.

## 3. Procedure

### On mobile

<Steps>
  <Step>
    An admin with the required permissions can go to DingTalk Mobile > Workbench > Attendance > Settings > Global settings > Add attendance group > Attendance type, and select Fixed working hours.

    <Frame caption="Page example">
      ![Attendance type selection on mobile](https://alidocs.oss-cn-zhangjiakou.aliyuncs.com/res/YdgOk27mJKrR6q4B/img/fc495f7a-95da-4b18-b521-682c85a6896e.png)
    </Frame>
  </Step>

  <Step>
    Under Attendance time, select the working days and set the start and end times for those days. You can also tap Add rule to configure multiple attendance time rules.
  </Step>

  <Step>
    Tap Working hours to select another shift or add a new one. For details about shifts, see **Admin shift settings**.

    <Frame caption="Mobile page example">
      ![Working hours settings on mobile](https://alidocs.oss-cn-zhangjiakou.aliyuncs.com/res/YdgOk27mJKrR6q4B/img/7295a254-46d8-46aa-bc44-ae476ad9f926.png)
    </Frame>
  </Step>
</Steps>

### On desktop

<Steps>
  <Step>
    An admin with the required permissions can go to DingTalk Desktop > Workbench > Attendance > Attendance group management > Add attendance group.

    <Frame caption="Add attendance group page example">
      ![Add attendance group page](https://alidocs.oss-cn-zhangjiakou.aliyuncs.com/res/YdgOk27mJKrR6q4B/img/126be24a-f839-467a-81f5-8140e7503d8b.png)
    </Frame>
  </Step>

  <Step>
    Click Attendance time > Settings > Attendance type, select Fixed shift, and configure the remaining fields as needed.

    <Note>
      **About fixed shift (fixed working hours):**

      All members of the attendance group clock in at the same times. This mode suits office-based work, such as 9-to-5.
    </Note>

    <Frame caption="Attendance type page example">
      ![Attendance type page on desktop](https://alidocs.oss-cn-zhangjiakou.aliyuncs.com/res/YdgOk27mJKrR6q4B/img/aefb3bde-d3dc-4511-af78-c26e4033fca5.png)
    </Frame>
  </Step>
</Steps>

## 4. FAQ

<AccordionGroup>
  <Accordion id="q1" title="Can I change the attendance group type after setup?">
    Yes. Go to **DingTalk Mobile > Workbench > Attendance > Settings > Global settings > Edit the target attendance group > Change the attendance type**.
  </Accordion>

  <Accordion id="q2" title="Why can't I set up fixed shift attendance?">
    To set up fixed shift attendance, you must be the **Super Admin of the organization or a Sub Admin with Attendance permissions**. Contact an admin with the required permissions to go to **Admin Console > Security and permissions > Manage permissions**, and assign a Super Admin or Sub Admin.
  </Accordion>

  <Accordion id="q3" title="What if there are other working hours?">
    If there are other working hours, an **admin with the required permissions** can click **Change shift** to update that day's shift. This helps with schedules such as a 5.5-day or 4.5-day workweek. For example, if a half day of leave is needed on a specific date, set that day to a half-day shift.

    * Permission path: Go to **Admin Console > Security and permissions > Manage permissions**, and assign a Super Admin or Sub Admin.

    * Change shift path: Go to **DingTalk Mobile > Workbench > Attendance > Settings > More settings > Shift management**, and click **Add shift** to create a new shift, **or** click **【＞】** next to a shift to delete or edit it.
  </Accordion>

  <Accordion id="q4" title="Will absenteeism be recorded if I don't clock in on a holiday?">
    If your company's holiday schedule matches statutory public holidays, turn on **Auto rest on statutory holidays** in the attendance group. Once enabled, the attendance group automatically marks the day as a rest day, and no absenteeism is recorded when you don't clock in.
  </Accordion>

  <Accordion id="q5" title="How many days of scheduling can I view in a fixed shift attendance group?">
    Fixed shift attendance groups support viewing scheduling for the next **15 days** only.
  </Accordion>
</AccordionGroup>