> ## Documentation Index
> Fetch the complete documentation index at: https://help.dingtalk.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Silent users

> DingTalk attendance silent users: employees who do not need to clock in and have not clocked in for a long time are set as silent users by the system. Scheduling stops, and clock-in, missed clock-in, and weekly/monthly report reminders are halted. Employees can reactivate themselves and resume scheduling by clocking in via the Time Clock or a phone.

In day-to-day attendance management, some users do not need to clock in but remain in the attendance group. As a result, they still receive daily clock-in reminders, missed clock-in reminders, and message notifications such as weekly and monthly reports. To prevent this disruption, the system marks these users as **silent users**.

## Why is a user set as a silent user?

Once the system sets a user who **has not clocked in for a long time** as a silent user:

* The silent user is no longer scheduled.
* The silent user no longer receives notifications such as clock-in reminders, missed clock-in reminders, weekly reports, or monthly reports.

## How does a silent user get reactivated?

<Tip>
  A silent user can be reactivated by any clock-in action, such as **clocking in via a Time Clock** or **clocking in via a phone**. Once reactivated, the system automatically schedules the user for today and future dates.
</Tip>