> ## Documentation Index
> Fetch the complete documentation index at: https://help.dingtalk.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Can't Open Files Locally?

> Without download permission, a file can't sync to your local folder or open locally. Common causes: you lack view/download permission, the file has leak protection enabled, or your administrator restricts local downloads for certain files.

If you do not have permission to download a file, it cannot be synced to your local folder or opened locally. The file name is still visible in the local folder, but clicking the file name will prompt you to open it in DingTalk.

Common reasons you may not have download permission:

1. You do not have **Can view/download** or higher permission.

2. The file or its parent folder has leak protection enabled. To check, go to the file's **More** > **Permission Management** > **Security Settings** > **Leak Protection**.

3. Your enterprise administrator has enabled file security protection that prevents certain files from being downloaded locally. (Contact your administrator for details.)