> ## Documentation Index
> Fetch the complete documentation index at: https://help.dingtalk.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Customer Story: Xinfengwei

> Customer story: how Xinfengwei, DingTalk's first customer, used DingTalk Mail to handle email on mobile and accelerate work response across its organizational digital transformation.

## Internet Industry

As DingTalk's first customer, Xinfengwei used DingTalk to complete its organizational digital transformation. Its performance increased tenfold, and employee satisfaction improved significantly.

| Pain Point                                                                                                     | Solution | Result                                                                                                                                                       |
| -------------------------------------------------------------------------------------------------------------- | -------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Traditional email depends on desktop access, making it inconvenient to handle work while away from a computer. | Mail     | DingTalk turns collaborative work information into IM messages. Emails can be opened directly on mobile in the chat interface and handled anytime, anywhere. |