> ## Documentation Index
> Fetch the complete documentation index at: https://help.dingtalk.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Freeze or Unfreeze a DingTalk Enterprise Mail Account

> Learn how email administrators freeze or unfreeze a member's DingTalk Enterprise Mail account by toggling Account Frozen in the Enterprise Email advanced settings as business needs change.

Freeze or unfreeze a DingTalk Enterprise Mail account as your business needs change. Email administrators can follow these steps to update the settings for the relevant account.

## Procedure

**1. Open the member's information editor**

Sign in to the DingTalk admin console with a DingTalk Enterprise Mail administrator account. Go to **Directory > Members**. For the member whose account you want to update, click **More > Edit information**.

![Click More > Edit information for a member](https://img.alicdn.com/imgextra/i4/O1CN01xbHFjsbuonK2yANz_!!6000000004699-2-tps-1463-816.png)

**2. Open Advanced Settings**

Under **Enterprise Email**, open **Advanced Settings**.

![Advanced Settings below the Enterprise Email field](https://img.alicdn.com/imgextra/i1/O1CN01bWOgMC9L6YL38UOv_!!6000000007544-2-tps-1545-952.png)

**3. Turn Account Frozen on or off**

Turn **Account Frozen** on to freeze the account, or off to unfreeze it.

![Account Frozen toggle in account settings](https://img.alicdn.com/imgextra/i2/O1CN01bDVzU25QJMJ1At0d_!!6000000001881-2-tps-579-496.png)


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