> ## Documentation Index
> Fetch the complete documentation index at: https://help.dingtalk.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Work Handover

> Efficient work handover has a positive impact on organizational operations. It supports batch retrieval and transfer of in-progress tasks for designated users. Applicable to scenarios such as department changes and team restructuring, it is a key part of digital transformation.

This article introduces the Work Handover feature in YiDA Dedicated, including its use cases and operating steps.

YiDA Dedicated further strengthens work handover efficiency in an organization's data-driven initiatives.

## Work Handover

Retrieve and transfer in-progress tasks assigned to a designated user in batch.

* Available to platform admins (within the management scope authorized to the primary or sub platform admin). For in-progress Approval tasks, in-progress workflows are shown in a list and can be transferred to a designated user in batch.
* Combined with task management in the Delegation Center, you can selectively transfer long-standing, low-efficiency tasks of the delegator with precision.
* In-progress task retrieval is currently supported for active employees. Task handling for offboarded employees will be available in a future release.
* Currently limited to the current organization. Cross-organization and upstream or downstream organization handovers are not yet supported.

When an employee changes roles, the responsibilities and in-progress items of the current role can be transferred to the successor in batch.

| Step 1: Query the in-progress Approval tasks of the designated user.           |
| ------------------------------------------------------------------------------ |
| Step 2: Transfer the tasks to the successor in batch and send a task reminder. |