Skip to main content
To send messages in a Standard Group or External Chat, follow the steps in this document to create a custom bot.
Custom bots only support sending messages in groups. Direct Messages are not supported.

Procedure

  1. Sign in to the DingTalk Client-side and select the Group Chat to which you want to add a bot.
  2. Open the Group Chat and click the Group settings icon in the upper-right corner.
  3. In the Group Management section, click Bots > Add Bot, and select Custom bot.
  4. Click Add and configure the bot information:
    ItemDescription
    Bot Profile PhotoClick the edit icon to Upload the bot’s Profile Photo.
    Bot NameEnter a name for the bot.
    Security SettingsSecurity Settings types: - Custom keywords - sign request - IP address (range) For details about Security Settings, see Custom bot security settings.
    (Optional) Enable Outgoing mechanismWhen the Group bot is mentioned with @, messages are sent to a specified external service, and the response from the external service can be returned to the Group Chat. For the message types and Data formats received by the bot, see Bot message reception.
    After configuration, select Custom Bot Service and Disclaimer and click Complete.

Next steps

To send messages using a custom bot, see the following Document:
  • Send Group Chat messages with a custom bot