1. Feature Overview
As an enterprise grows and its organization structure becomes more complex, efficiently managing departments and related groups becomes important for team collaboration. This guide provides administrators with a structured method for managing departments and department groups.2. Procedure
View a department ID
Go to Admin Console > Contacts > Department Management > select the target department > click Edit Selected Department to view the department ID.
Set department leader
There is currently no limit on the number of department supervisors. Go to Admin Console > Contacts > Department Management > select the target department > click … > Set Department leader.
Set department introduction and phone number
Go to Admin Console > Contacts > Department Management > select the target department > Edit Selected Department > set Department Introduction / Phone Number.
All-member group settings
An all-member group can be created only after a team or enterprise is created. It must be created by a primary administrator or a sub-administrator with Contacts permissions. Ordinary members cannot create an all-member group.Create an all-member group
Go to Admin Console > Contacts > Member Management > click … after the root department > Edit Department Information > Create Group Chat.
Delete an all-member group
Go to Admin Console > Contacts > Member Management > click … after the root department > Edit Department Information > Delete the group.
Set the group owner
Go to Admin Console > Contacts > Member Management > Edit Department > select Group Owner.
Transfer the group owner on mobile
Open DingTalk on mobile > Messages > enter the all-member group > … in the upper-right corner > Group Management > scroll to the bottom and select Transfer Group Ownership.
Department group settings
Create a department group
A department group can be created only after a team or enterprise is created. It must be created by a primary administrator or a sub-administrator with Contacts permissions. Ordinary members cannot create a department group.Desktop
Go to Admin Console > Contacts > Department Management > select the target department > Edit Selected Department > Create Group Chat.
Delete a department group
Go to Admin Console > Contacts > Department Management > select the target department > Edit Selected Department > Delete This Group.
Set the department group owner
Go to Admin Console > Contacts > Department Management > select the target department > Edit Selected Department > select Group Owner.