Manage Departments and Department Groups

​

1. Feature Overview

As an enterprise grows and its organization structure becomes more complex, efficiently managing departments and related groups becomes important for team collaboration. This guide provides administrators with a structured method for managing departments and department groups.

​

2. Procedure

​

View a Department ID

Go to Admin Console > Contacts > Department Management > select the target department > click Edit Selected Department to view the department ID.

​

Set Department Leader

There is currently no limit on the number of department supervisors. Go to Admin Console > Contacts > Department Management > select the target department > click … > Set Department leader.

​

Set Department Introduction and Phone Number

Go to Admin Console > Contacts > Department Management > select the target department > Edit Selected Department > set Department Introduction / Phone Number.

​

All-Member Group Settings

An all-member group can be created only after a team or enterprise is created. It must be created by a primary administrator or a sub-administrator with Contacts permissions. Ordinary members cannot create an all-member group.

​

Create an All-Member Group

Go to Admin Console > Contacts > Member Management > click … after the root department > Edit Department Information > Create Group Chat.

​

Delete an All-Member Group

Go to Admin Console > Contacts > Member Management > click … after the root department > Edit Department Information > Delete the group.

​

Set the Group Owner

Go to Admin Console > Contacts > Member Management > Edit Department > select Group Owner.

​

Transfer the Group Owner on Mobile

Open DingTalk on mobile > Chats > enter the all-member group > … in the upper-right corner > Group Management > scroll to the bottom and select Transfer Group Ownership.

​

Department Group Settings

​

Create a Department Group

A department group can be created only after a team or enterprise is created. It must be created by a primary administrator or a sub-administrator with Contacts permissions. Ordinary members cannot create a department group.

Desktop

Go to Admin Console > Contacts > Department Management > select the target department > Edit Selected Department > Create Group Chat.

​

Delete a Department Group

Go to Admin Console > Contacts > Department Management > select the target department > Edit Selected Department > Delete This Group.

​

Set the Department Group Owner

Go to Admin Console > Contacts > Department Management > select the target department > Edit Selected Department > select Group Owner.