DingTalk Enterprise Mail

DingTalk Enterprise Mail is a native enterprise email product built on DingTalk. It works with many DingTalk apps as part of a collaborative office suite, helping users work more efficiently. DingTalk Enterprise Mail provides secure, high-performance, and highly stable email infrastructure. It is designed with high-volume throughput, load balancing, dynamic resource scheduling and scaling, and multi-copy redundant data storage.

Feature List

Feature	Description
Mailbox storage	Unlimited storage
Mail accounts	Available from 5 accounts
Admin features
Domain management	Supports adding subdomains and domain aliases
Mail migration	✅
Mailing group management	Supports multiple mailing group management options
Public mailbox	✅
Tiered administrators	✅
Account recycle bin	✅
Third-party secure client management	✅
Inbound blacklist	✅
Inbound whitelist	✅
Mail rules	✅
External account warning	✅
Risky links	✅
Log search	✅
Recall email	✅
User features
AI assistant	By invitation only
One-click migration of dingtalk.io mailbox data	Supports one-click migration of historical emails from a personal dingtalk.io mailbox. Future received emails can also be synced to DingTalk Enterprise Mail.
DingTalk Mail Assistant	Receive new email notifications for multiple mailboxes in DingTalk messages through DingTalk Mail Assistant, so users do not miss emails in DingTalk. Users can also customize which accounts receive email notifications in settings.
Password-free mailbox login	After an admin assigns an account, employees can use the mailbox after signing in to DingTalk, making access more secure and convenient.
Mail calendar sync	Supports sending email invitations through DingTalk Calendar, bringing schedules and meetings together in one place.
DING unread recipients	View whether recipients have read an email and send a DING reminder to unread recipients, so important information is not missed.
Send emails to DingTalk groups	Create a group mailing list in an internal organization group and send group emails with one click.
Send email from IM	Write an email directly to a contact from a DingTalk chat window.
Forward to chat	Forward an email to a DingTalk chat.
Set as DingTalk To-Do	Set an email as a to-do item to follow up on important matters in real time.
Start a DingTalk meeting	Start a meeting invitation from an email with one click.
Mail settings	Includes login logs, sending/receiving/deleting operation search, new mail notifications, signatures, vacation auto-reply, receiving rules, self-service forwarding, allowlist/blocklist, anti-spam, mail reading, and more.
Send and receive from other mailboxes	Add other email accounts and manage sending and receiving from DingTalk Enterprise Mail.
Body shortcut features	DingTalk Enterprise Mail supports popular text shortcuts such as @, -p, and -d. In the email body, you can @ mention someone, or combine @ with -p or -d to quickly email colleagues in your department.
Confidential mode	Send emails and attachments in confidential mode to protect sensitive information. Features include email watermarking, email expiration, content becoming unavailable after expiration, and restrictions on forwarding, copying, and downloading.
Email recall	Conveniently recall emails that were sent by mistake.
Bulk send with individual display	When sending bulk emails, each recipient receives an individual email, which feels more personal and protects recipient email addresses.
Conversation mode	A browsing mode that groups emails by subject and displays related email exchanges in one conversation.
Suspected spam reminder	The system sends daily reminders for intercepted spam to help users avoid missing important emails. Users can enable or disable this reminder as needed.
Mail labels	Add multiple category labels to emails for personalized classification and management. Users can view all emails under the same label at any time.

Getting Started

Email Basics

Settings

Contacts

Advanced

Enterprise Mail & FAQ

Feature List

​Feature List

Feature List