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DingTalk Enterprise Mail is a native enterprise email product built on DingTalk. It works with many DingTalk apps as part of a collaborative office suite, helping users work more efficiently. DingTalk Enterprise Mail provides secure, high-performance, and highly stable email infrastructure. It is designed with high-volume throughput, load balancing, dynamic resource scheduling and scaling, and multi-copy redundant data storage.

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Feature List

FeatureDescription
Mailbox storageUnlimited storage
Mail accountsAvailable from 5 accounts
Admin features
Domain managementSupports adding subdomains and domain aliases
Mail migration✅
Mailing group managementSupports multiple mailing group management options
Public mailbox✅
Tiered administrators✅
Account recycle bin✅
Third-party secure client management✅
Inbound blacklist✅
Inbound whitelist✅
Mail rules✅
External account warning✅
Risky links✅
Log search✅
Recall email✅
User features
AI assistantBy invitation only
One-click migration of dingtalk.com mailbox dataSupports one-click migration of historical emails from a personal dingtalk.com mailbox. Future received emails can also be synced to DingTalk Enterprise Mail.
DingTalk Mail AssistantReceive new email notifications for multiple mailboxes in DingTalk messages through DingTalk Mail Assistant, so users do not miss emails in DingTalk. Users can also customize which accounts receive email notifications in settings.
Password-free mailbox loginAfter an admin assigns an account, employees can use the mailbox after signing in to DingTalk, making access more secure and convenient.
Mail calendar syncSupports sending email invitations through DingTalk Calendar, bringing schedules and meetings together in one place.
DING unread recipientsView whether recipients have read an email and send a DING reminder to unread recipients, so important information is not missed.
Send emails to DingTalk groupsCreate a group mailing list in an internal organization group and send group emails with one click.
Send email from IMWrite an email directly to a contact from a DingTalk chat window.
Forward to chatForward an email to a DingTalk chat.
Set as DingTalk To-DoSet an email as a to-do item to follow up on important matters in real time.
Start a DingTalk meetingStart a meeting invitation from an email with one click.
Mail settingsIncludes login logs, sending/receiving/deleting operation search, new mail notifications, signatures, vacation auto-reply, receiving rules, self-service forwarding, allowlist/blocklist, anti-spam, mail reading, and more.
Send and receive from other mailboxesAdd other email accounts and manage sending and receiving from DingTalk Enterprise Mail.
Body shortcut featuresDingTalk Enterprise Mail supports popular text shortcuts such as @, -p, and -d. In the email body, you can @ mention someone, or combine @ with -p or -d to quickly email colleagues in your department.
Confidential modeSend emails and attachments in confidential mode to protect sensitive information. Features include email watermarking, email expiration, content becoming unavailable after expiration, and restrictions on forwarding, copying, and downloading.
Email recallConveniently recall emails that were sent by mistake.
Bulk send with individual displayWhen sending bulk emails, each recipient receives an individual email, which feels more personal and protects recipient email addresses.
Conversation modeA browsing mode that groups emails by subject and displays related email exchanges in one conversation.
Suspected spam reminderThe system sends daily reminders for intercepted spam to help users avoid missing important emails. Users can enable or disable this reminder as needed.
Mail labelsAdd multiple category labels to emails for personalized classification and management. Users can view all emails under the same label at any time.