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Freeze or unfreeze a DingTalk Enterprise Mail account as your business needs change. Email administrators can follow these steps to update the settings for the relevant account.

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Procedure

1

Open the member's information editor

Sign in to the DingTalk admin console with a DingTalk Enterprise Mail administrator account. Go to Directory > Members. For the member whose account you want to update, click More > Edit information.
Click More > Edit information for a member
2

Open Advanced Settings

Under Enterprise Email, open Advanced Settings.
Advanced Settings below the Enterprise Email field
3

Turn Account Frozen on or off

Turn Account Frozen on to freeze the account, or off to unfreeze it.
Account Frozen toggle in account settings