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An email alias is an additional email address linked to an existing mailbox. It lets users receive emails at one or more additional addresses without creating a separate mailbox account. These alias addresses are linked to the user’s primary email address. Messages sent to an alias are automatically delivered to the user’s primary mailbox. Users can view and reply to these messages from their primary mailbox while using a different email address as the sender. This gives users greater flexibility and privacy when communicating in different scenarios.

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Key Features

Multiple identity management

Users who need to maintain separate identities across work, personal life, and social activities can communicate with different groups using different email addresses while managing all messages in one mailbox. This eliminates the need to switch frequently between email accounts.

Privacy protection

By using disposable aliases or aliases for specific scenarios, users can avoid exposing their primary email addresses when registering on websites or subscribing to services. This helps reduce spam and potential security risks.

Convenient filtering and organization

Email services typically let users automatically categorize or filter incoming messages based on the alias address. This makes it easier to manage messages, prioritize important email, and work more efficiently.

Consistent brand identity

Enterprise users can create professional alias addresses that use their company domain, such as info@yourcompany.com or hr@yourcompany.com, helping strengthen the company’s brand image and professionalism.

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Examples

Zhang San may use zhangsan@example.com as his primary personal email address. As an active member of a photography forum, he can set up photography_zs@example.com as an alias dedicated to forum communications, helping keep them separate and private.
Email aliases rely on mail server configuration, which typically involves DNS records, such as MX records, and support from the mail server software. Users can add, delete, or manage aliases through an email client or web interface. The mail server resolves the aliases and ensures that messages are delivered to the correct primary mailbox.
In summary, email aliases are a practical and flexible enhancement to email services. They make communication more convenient while improving privacy and information management, making them an essential part of modern digital communication.

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Procedure

Email administrators can follow these steps to configure the relevant account.
1

Open the member's information editor

Sign in to the DingTalk admin console with a DingTalk Enterprise Mail administrator account. Go to Directory > Members. For the account you want to update, click More > Edit information.
Click More > Edit information for a member
2

Open Advanced Settings

Open Advanced Settings below the Enterprise Email field.
Advanced Settings below the Enterprise Email field
3

Add an alias

In the Advanced Settings window, click Alias Settings > Add Alias. Select a domain, enter a prefix, and save the alias.
Add an alias in Alias Settings