Packaging Material Management

Before the exclusive App can be packaged and delivered, the customer needs to prepare a series of assets. These assets must pass a review process before the exclusive App packaging can proceed.

In the left navigation pane, go to Organization settings > App Customization > App Packaging > Packaging Material Management.

Packaging Material Management navigation

Prerequisites

Package Name Confirmation

The customer needs to confirm and provide the following information:

Name	Content to Provide	Description
Package name	Android: com.alibaba.android.rimet.xxxxxx iOS: dd.work.exclusive4xxxxxx (xxxxxx must be lowercase letters, typically an abbreviation of the App’s Chinese name. Recommended 6+ characters. Example: dd.work.exclusive4test)	Unique identifier for the exclusive App
D-U-N-S Number	The entity name associated with the Apple Enterprise Developer account	Example: Alibaba Cloud Computing Ltd.

Asset Creation and Application

Android Push Key Application: 《FCM Push Notification Setup Guide》

Asset Specifications: DingTalk provides default background images. If the organization wishes to customize, they can create and upload their own assets.

Clients	Asset Name	Type & Format	Description
Basic Information	Application LOGO	1024*1024 .png Rectangle	Recommended to use the organization’s logo. Must be a square image with right-angle corners; the system will automatically apply rounded corners. Alpha channel must be disabled during image creation.
	New Message Notification Ringtone	≤1 MB ≤1 s .mp3
	Voice Call Ringtone	≤10 MB ≤50 s .mp3
iOS	iOS App LOGO	1024*1024 .png Rectangle	A separate square logo for iOS. Designers need to add the corner badge themselves. Alpha channel must be disabled during image creation.
		140*140 .png Rounded Rectangle
		210*210 .png Rounded Rectangle
	iOS Login Page LOGO	100*100 .png Circle
		150*150 .png Circle
	iOS Sharing LOGO	128*128 .png White Background, Rounded Rectangle
		192*192 .png White Background, Rounded Rectangle
	iOS Sharing LOGO (Active state)	128*128 .pngType Rounded Rectangle
		192*192 .pngType Rounded Rectangle
	iPhone Light Login Background	1179*579 .png
	iPhone Dark Login Background
	iPad Light Login Background	1536*2048 .png
	iPad Dark Login Background
	iPad Login Page Right Blank Area	400*400 .png	Background must be transparent
		600*600 .png
	Splash Page Background	1125*2436 .png Light background	Create a pure background image only; the app will automatically place the logo in the center. Versions 7.0.45+ support full-screen splash images.
	Splash Bottom Background	375*143 .png Transparent, light background	Create a pure background image only; the app will automatically place the logo in the center
		750*286 .png Transparent, light background
		1125*429 .png Transparent, light background
	Splash Animation (optional)	.mp4 ≤1 MB, ≤2 s	Optional. If not uploaded, the splash background image will be displayed.
Android	Desktop Logo	1024*1024 .png Rectangle
	Login Logo	1024*1024 .png Circle
	Splash Page LOGO	1024*1024 .png Rounded Rectangle
	Sharing Logo	1024*1024 .png White Background, Rounded Rectangle
	Notification Bar / Taskbar LOGO	1024*1024 .png White Background, Circle, Hollow Transparent LOGO
	Light Login Background	1179*579 .png
	Dark Login Background
	Phone Splash Background	1125*2436 .png Light Background	Create a pure background image only; the app will automatically place the logo in the center. Versions 7.0.45+ support full-screen splash images.
	Tablet Landscape Splash Background	2560*1600 .png Light Background	Versions 7.0.45+ support full-screen splash images
	Splash Bottom Background	1024*180 .png Transparent, Light Background
	Splash Animation (optional)	.mp4 ≤1 MB, ≤2 s	Optional. If not uploaded, the splash background image will be displayed.
Windows	Windows Status Bar Prefix	62*16 .png Width: 62–100
		124*32 .png Width: 124–200
	Windows Desktop LOGO	Square rounded or circular .ico Includes the following 8 sizes: 1616、2424、 3232、6464、9696、128128、192192、 256256	Recommended to use Axialis IconWorkshop. Tutorial: https://www.axialis.com/tutorials/tutorial-iw023.html
	Windows Tray LOGO	Recommended: circular .ico Includes the following 4 sizes: 1616、2424、 3232、6464
	Windows Tray Red Dot LOGO
	Windows Login Page LOGO	192*192 .png Circle
		96*96 .png Circle
		48*48 .png Circle
	Windows “Upgrade” Modal Logo	304*152 .png
	Windows “About” Page Background	840*600 .png
	No Message Background	320*320 .png
Mac	Application LOGO	Square rounded or circular .png Includes the following 7 sizes: 1616、3232、6464、128128、256256、512512、1024*1024
	Login Logo	100*100 .png Circle
		200*200 .png Circle
	Mac Status Bar	16*16 .png	Recommended: black background, center LOGO hollow transparent
		32*32 .png
	Mac “About” Page Background	840*658 .png
	Mac “Download Exclusive Package” Background	620*266 .png
		1240*532 .png
	No Message Background	320*320 .png

Asset Upload

Basic Information Upload

Asset upload

Click to upload the app logo asset.
After successful upload, select the badge type and preview the effect below. Note: To use the “no badge” option, contact your DingTalk representative to apply separately — otherwise it will not be approved.
After selecting the badge type, click Apply to All Clients to apply the logo across all client platforms.
Linux-based platforms currently require a separate upload and cannot use the apply-to-all feature.

App name

Enter the app name according to the naming conventions:In principle, the app shall be named by the customer at its own discretion, subject to the following requirements:

The app name must not include any third-party brand (especially those of competitors), and may not mix Chinese characters with English words or characters. If the app name incorporates the customer’s own brand, trade name, or corporate name, the customer must provide proof of trademark rights.
The intellectual property rights to the app name and icon may be owned by the customer. The customer shall apply for trademark registration to protect such rights at its own expense.

Ringtone customization

New message alert and voice call ringtones support enterprise customization — audio assets can be uploaded directly.
New message alert: upload an .mp3 file ≤1 MB and ≤1 second.
Voice call ringtone: upload an .mp3 file ≤10 MB and ≤50 seconds.

Android

Google FCM Push:

《FCM Push Notification Setup Guide》

iOS

All iOS assets are required, except for the splash animation (optional).
iOS requires a separate upload of the square logo. See the asset specifications above for format requirements.
For in-house packaging, the customer needs to upload the packaging certificate and password (optional). For ABM/UAD packaging, contact customer service for assistance.
After ensuring all assets are filled in, click Save first, then Submit for Review.

Windows / Mac

As above, after the customer fills in the image assets for Windows and Mac per the requirements, click Save first, then Submit for Review.

Asset Review

Basic information and assets for all five client platforms are submitted for review separately. Before submitting, click Save first.
After submission, both the basic information and the corresponding client information must pass review before proceeding to the next step of App creation.
If a review fails, hover over the failure message to view the reason.

Q&A

Prerequisites	None
Supported Scope	No version dependency
Enforcement Method	Desktop: After setup is complete, employees whose primary organization is this enterprise can use the app after it is rebuilt and reinstalled. Mobile: After setup is complete, employees whose primary organization is this enterprise can use the app after it is rebuilt and reinstalled.

Getting Started

Organization & Members

Organization Settings

Security & Permission

App Management

Billing

Admin Console Navigation

Prerequisites

Package Name Confirmation

Asset Creation and Application

Asset Upload

Basic Information Upload

Android

iOS

Windows / Mac

Asset Review

Q&A

​Admin Console Navigation

​Prerequisites

​Package Name Confirmation

​Asset Creation and Application

​Asset Upload

​Basic Information Upload

​Android

​iOS

​Windows / Mac

​Asset Review

​Q&A

Admin Console Navigation

Prerequisites

Package Name Confirmation

Asset Creation and Application

Asset Upload

Basic Information Upload

Android

iOS

Windows / Mac

Asset Review

Q&A