Skip to main content
Organization creators can schedule an organization for permanent deletion from Contacts in the DingTalk mobile app. You have 3 days to cancel the request before the deletion becomes final.
This action cannot be undone: once the deletion takes effect, the organization and all its data are permanently deleted, and every member account, including your own, is deleted as well.

​
Prerequisites

Creator Only

Only the organization creator can see and use the Delete organization option. Regular members cannot delete an organization.

Back Up Your Data

Back up any docs, files, chat history, or other data you need. Deleted data cannot be recovered.
If you are not the creator and only want to leave the organization, contact your admin. If you are the creator but want the organization to keep running, transfer the creator identity instead.

​
Steps

​
Open the Deletion Option

1

Open Discover

Open DingTalk and tap Discover at the bottom of the screen.
2

Open Contacts

Tap Contacts.
3

Open Organization Details

Tap your organization name to open the Organization Information page.
4

Tap Delete Organization

Scroll to the bottom and tap Delete organization.
Tap Contacts on the Discover pageTap your organization name in ContactsTap Delete organization at the bottom of Organization Information

​
Confirm and Submit the Request

5

Review What Will Be Deleted

On the Delete organization and all accounts? screen, review what will be deleted, then tap Confirm and continue.
6

Verify Your Login Password

Enter your login password, then tap Confirm.
7

Finish

When Your organization is scheduled for deletion appears, tap OK. The deletion takes effect in 3 days unless you cancel it.
Review the deletion list and tap Confirm and continueEnter your login password and tap ConfirmYour organization is scheduled for deletion

​
What Gets Deleted

​
Cancel the Deletion

The deletion does not take effect immediately. A 3-day cooling-off period begins when you submit the request, and the system deletes the organization automatically when it ends. During this period, you can cancel the request from either entry:
Go to Contacts > Organization Information, then tap the option to cancel the organization deletion.
After the 3-day period ends, the deletion becomes final and cannot be canceled or undone.

​
FAQ

No. The Delete organization option is shown only to the organization creator. Ask the creator to delete it, or have the creator transfer the creator identity first if the creator needs to change.
No. Once the deletion takes effect, the organization and all its data are permanently deleted. Back up your data before you submit the request.
Cancel the request during the 3-day cooling-off period using either entry described in Cancel the Deletion above. After that, it cannot be canceled.
Yes. After deleting an organization, you can still create or join other organizations at any time.