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Messages

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How do I start a direct message?

Click the search bar at the top of DingTalk desktop app, search for the person, and select the result to open the conversation.

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How do I create a group chat?

Click + in the upper-right corner, select New Chat, choose people in Select Contact, then click Confirm.

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How do I format a message?

Click Aa in the message composer to open the rich text toolbar.

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How do I send a message without interrupting others?

Type your message, click the dropdown arrow next to Send, then select Set silent.

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How do I start a video conference from Messages?

Open a conversation, click + in the message composer, then select Video Conference.

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Group Settings

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Where is Group Invitation?

Open a group chat, click the gear icon, then select Group Invitation.

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Where can I control @Everyone permissions?

Open the group chat > gear icon > Group Management > Group permission settings > Who can @ Everyone.

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Where can I find advanced group settings?

Open the group chat > gear icon > Group Management.

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How do I leave a group?

Open the group chat > gear icon > scroll down > Quit.

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Notifications

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How do I mute a conversation?

Open the conversation > gear icon > Mute Notifications, or right-click the conversation > Message Do Not Disturb.

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How do I mark a conversation as unread?

Right-click the conversation > Mark as unread.

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Where are notification settings?

Open Settings > Notifications.

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How do I mute a service conversation?

Open the service conversation, click the gear icon, then turn on Mute Notifications.

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How do I search within a conversation?

Open the conversation, click the search icon in the upper-right corner, keep Chat Records selected, enter a keyword, and use Filter if needed.

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How do I browse files in a conversation?

Open the conversation and click the file/folder icon in the upper-right corner.