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Use search when you need to find a person, group, previous message, document, or shared file in DingTalk. You can search from the main DingTalk window or from inside a specific conversation.

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Search across DingTalk

  1. Click the search bar at the top of the DingTalk window.
  2. Enter a keyword.
  3. Review results by category.
  4. Select a result to open it.
Search results can include All, Contacts, Groups, Chat Records, Document, Report, Tags, Functions, and Departments. Use global search when you are not sure where the item is located.image.png

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Search within a conversation

Use in-chat search when you already know which conversation contains the message.
  1. Open the conversation.
  2. Click the search icon in the upper-right corner. image.png
  3. Keep Chat Records selected.
  4. Enter a keyword.
  5. Use Filter to narrow the results. Use Reset to clear filters.
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Browse files in a conversation

Open a conversation and click the file/folder icon in the upper-right corner. Use this view when you want to find files shared in the conversation rather than searching message text.

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Tips for better search results

  • Use specific keywords, such as a person’s name, project name, or document title.
  • Use in-chat search when you know which conversation contains the message.
  • Use the file/folder icon when you are looking for shared files rather than text messages.