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Rich text formatting helps make longer messages easier to read. Use it when you need to share updates, summarize work, or send a list of next steps. Formatted messages are especially helpful in group chats where readers need to scan information quickly.

Open the formatting toolbar

  1. Open a conversation.
  2. Click Aa in the message composer.
The rich text toolbar appears above the input box.

Formatting options

Send a formatted message

  1. Click Aa.
  2. Type your message.
  3. Select the text you want to format.
  4. Choose a formatting option from the toolbar.
  5. Click Send.

Formatting tips

  • Use Bold for key points or deadlines.
  • Use lists for action items or status updates.
  • Use Link when you want to include a reference without pasting a long URL into the message.
  • Use Clear Formatting if copied text brings in unwanted styles.