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Rich text formatting helps make longer messages easier to read. Use it when you need to share updates, summarize work, or send a list of next steps. Formatted messages are especially helpful in group chats where readers need to scan information quickly.

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Open the formatting toolbar

  1. Open a conversation.
  2. Click Aa in the message composer.
image.png The rich text toolbar appears above the input box.

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Formatting options

OptionUse it to
BodyChoose the text style.
BoldEmphasize important words.
Text ColorHighlight selected text.
ItalicAdd light emphasis.
StrikethroughMark text as no longer valid.
Bulleted ListCreate an unordered list.
Numbered ListCreate an ordered list.
LinkAdd a hyperlink.
Clear FormattingRemove formatting from selected text.
image.png

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Send a formatted message

  1. Click Aa.
  2. Type your message.
  3. Select the text you want to format.
  4. Choose a formatting option from the toolbar.
  5. Click Send.

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Formatting tips

  • Use Bold for key points or deadlines.
  • Use lists for action items or status updates.
  • Use Link when you want to include a reference without pasting a long URL into the message.
  • Use Clear Formatting if copied text brings in unwanted styles.