Keep a conversation at the top
Right-click a conversation, then select Set-top session. The conversation stays near the top of your list, making it easier to return to active work.Mark a conversation as unread
Right-click a conversation, then select Mark as unread. Use this when you have opened a conversation but want to remind yourself to return to it later.Mute a conversation
Right-click a conversation, then select Message Do Not Disturb. Muted conversations remain in your list but stop sending regular notification alerts.Hide a conversation
Right-click a conversation, then select Do not display this session. Use this to remove a conversation from the list without clearing its history.Clear local chat history
Right-click a conversation, then select Empty chat history. This clears the local chat history for that conversation.Choose the right action
| Goal | Use |
|---|---|
| Keep a high-priority conversation visible | Set-top session |
| Come back to a conversation later | Mark as unread |
| Stop notification interruptions | Message Do Not Disturb |
| Remove a conversation from the list | Do not display this session |
| Clear local message history | Empty chat history |