Answers to common questions about attendance group configuration, including how to set up a shift-based attendance group, add shifts, and schedule shifts, helping Admins quickly create and maintain attendance groups.
How do I set up a shift-based attendance group?
When employees in the same attendance group have different working hours, choose shift-based attendance to customize their shifts.
As an Admin, open DingTalk on desktop > Workbench > Attendance > Attendance Group Management > Add Attendance Group.
Example of the Add Attendance Group page on desktop
2
Click Attendance Time Settings > Shift-based (clock in and out by shift).
Example of the shift-based attendance setup page on desktop
3
Fill in the basic information for the attendance group and select the applicable shifts. Configure the remaining options according to the on-page instructions, and click Save when done.
Example of selecting shifts under shift-based attendance on desktop
How do I add a new shift?
The shift owner can delete or modify their own shift. By default, the shift creator can invite other Admins to co-manage the shift.As an Admin, open DingTalk on desktop > Workbench > Attendance > Shift Management > Add Shift, and create shifts for shift-based attendance based on your company’s needs.
Example of the Add Shift page on desktop
How do I schedule shifts?
Admins, attendance group owners, and scheduling owners can schedule shifts for attendance users. DingTalk currently supports the following scheduling methods: daily scheduling, cycle-based scheduling, and Excel bulk scheduling.
As an Admin, open DingTalk on desktop > Workbench > Attendance > Scheduling Management > the corresponding attendance group to schedule shifts. On the schedule Table, click the attendance date for the attendance user and select a shift.
Example of daily scheduling on desktop
Click a specific date to assign the same shift to all users in the attendance group with one click.
If no scheduling cycle has been set, add one by following these steps: Scheduling Management > Scheduling Cycle Settings > Add Scheduling Cycle. You will then be redirected to the setup page.
Example of setting a scheduling cycle on desktop
Once a cycle is set, click the employee’s name and select cycle-based scheduling to schedule an entire month’s shifts in one go.
Click Excel Bulk Scheduling > Download Schedule Table > schedule shifts for employees in the downloaded schedule Table > then import the schedule Table and click Save.
Example of Excel bulk scheduling download/import on desktop
Example of an Excel schedule Table
Note:Be sure to add attendance shifts in advance before downloading the schedule Table. Otherwise, the downloaded Excel file will not include any shifts.
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