Answers to frequently asked questions about shift settings, including how to add a shift and how to guide admins to the shift management page in the Admin Console to create, edit, and maintain shifts.
How do I add a shift?
If an attendance group has multiple shifts configured, you can choose from them during scheduling.
Open DingTalk on mobile > Workbench > Attendance > Settings > Shift Management > Add Shift.⚠️ Notes:Total working hours: Close/*hours are counted as one day of attendance (the number of days is editable).
Adding a shift on mobile
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Tap an existing shift and edit it.⚠️ Notes:If this shift is currently in use by an attendance group, any changes will affect that attendance group.
Editing an existing shift on mobile
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If an attendance group already exists, open DingTalk on mobile > Workbench > Attendance > Settings > select the target attendance group > Edit Attendance Group > Scheduling Settings > Attendance Shifts, then tap the target shift to edit it.⚠️ Notes:If this shift is currently in use by an attendance group, any changes will affect that attendance group.
Editing a shift within an existing attendance group on mobile
Editing a shift within an existing attendance group on mobile
Go to Admin Console > Workbench > App Center > Attendance > Shift Management > Add Shift.⚠️ Notes:
Shift owner: The shift owner can delete or modify their own shift. The shift creator is the default owner, and other admins can be added for collaborative management.
Clock-in time range: Clock-ins made outside the configured time range do not count toward attendance.
Late off, late in the next day: If an employee works late on the first day, they may arrive later the next day. This option is supported only for on-site clock-ins under fixed shift attendance.
Shift working hours: This value serves as the basis for working-hours attendance statistics, as well as statistics for leave requests, business trips, and outings.
Adding a shift on desktop
Adding a shift on desktop
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After creating the shift, go to Attendance Group Management > Edit Attendance Group > Attendance Time Settings > Attendance Shifts, and add the new shift.
Adding the shift to an attendance group on desktop
Adding the shift to an attendance group on desktop
Adding the shift to an attendance group on desktop
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