Learn how to set up Wi-Fi clock-in for DingTalk Attendance by matching the router’s MAC address. Enter the full MAC address and find answers to common issues, such as iOS clock-in failures and clock-in across multiple Wi-Fi networks.
Wi-Fi clock-in matches the MAC address of the Wi-Fi router with the MAC address of the network the employee connects to. Enter the complete MAC address. For the pros and cons of each clock-in method, see Differences between clock-in methods.
This method suits organizations with fixed workplaces that record attendance by connecting to a designated company Wi-Fi network. No extra equipment is required.
An Admin with the required Permissions can go to DingTalk mobile app > Workbench > Attendance > Settings > Global Settings > Add attendance group or Edit an existing attendance group > Clock-in method.
Example of the Add attendance group page on mobile
An Admin with the required Permissions can go to DingTalk desktop app > Workbench > Attendance > Attendance Group Management > Add attendance group, or click Edit to modify an existing attendance group.
Example of the Add attendance group page on desktop
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Go to Clock-in method > Settings and select Wi-Fi clock-in.
Example of the clock-in method selection page on desktop
A single Wi-Fi network may have multiple MAC addresses. iOS devices identify the network by the Wi-Fi MAC address. We recommend that the Admin use an Android phone to add the MAC address of each Wi-Fi network.
How do I clock in across multiple Wi-Fi networks?
Set multiple clock-in Locations and multiple clock-in Wi-Fi networks. Employees can tap to clock in as soon as they reach any of the Locations or connect to any of the Wi-Fi networks.
How many Wi-Fi networks can be added to an attendance group?
You can add up to 1,000 Wi-Fi networks to a single attendance group.