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Overview | What is DingTalk Docs

DingTalk Docs is an enterprise collaboration suite developed by Alibaba Group’s DingTalk. It includes online creation and document management tools such as Docs, Spreadsheets, Mind Maps, AI Tables, Whiteboards, Slides, and Knowledge Base. No need to download documents—edit and view directly on your computer, phone, or tablet with real-time saving. DingTalk Docs is deeply integrated with DingTalk, enabling efficient collaboration with colleagues based on your organizational structure. Daily work scenarios such as information collection, project management, meetings, business reporting, and onboarding can all be completed efficiently with DingTalk Docs.

Docs

Docs supports real-time collaborative editing by multiple users, helping you quickly complete content creation and proposal discussions. Docs also lets you insert images, tables, videos, locations, and more. Deeply integrated with DingTalk, you can insert business cards, projects, to-dos, and group chats into your documents. Connect everything intelligently and bring your documents to life.
  • Insert rich content such as images, videos, files, business cards, Amap locations, and Youku videos to gather all information in one place, with smart dynamic updates that bring your documents to life.
  • @ colleagues within a document to alert them for a quick review.
  • For action items generated during meetings, insert “To-Do” items in the document to remind colleagues to complete them.
  • Insert project Kanban boards into documents to visualize project progress.
  • Comment directly on the entire document or specific paragraphs to handle most details before meetings.
  • Enable presentation mode with one click to turn your document into a slideshow instantly.
  • Generate long images for sharing—turn your document into a poster within minutes for more efficient content distribution.
  • Voice notes capture the entire meeting discussion in real time and convert it to text for easy minute compilation.

Spreadsheet

Spreadsheet also supports real-time collaborative editing by multiple users. Powerful formula editing and chart drawing capabilities enable your team to collaboratively complete the entire process of data collection, analysis, and presentation within DingTalk.
  • Full formula and function capabilities for better business data analysis.
  • Supports common column, line, and pie charts—simple configuration makes data presentation more intuitive.
  • Independent filter views ensure that multiple users can filter data without interfering with each other, enabling personalized data customization.
  • Lock cells so only specified users can view or edit them, while others are blocked from viewing, ensuring data privacy and security.
  • Link to addresses, cells, or worksheets—open shortcuts in your spreadsheet to reach target data with one click.
  • Use zebra stripes to instantly apply table styles and make your data visually appealing.
  • Highlight duplicates to quickly spot repeated entries and reduce duplicate input.
  • Insert checkboxes, dropdown lists, and date-times with one click, combined with Conditional Formatting, to easily build task lists and track task statuses.

Mind Map

Mind Map is an effective graphical thinking tool developed by DingTalk for expressing divergent thinking. It is both practical and efficient for learning, life, and work. Also known as mind maps or thinking maps.
  • Supports multi-user collaborative editing.
  • Switch between outline notes and mind maps with one click to organize structure faster.

Knowledge Base

Knowledge Base is a professional and efficient enterprise knowledge management platform for building corporate knowledge repositories and internal document collaboration. With simple and convenient operation, after the Admin adds users, multiple people can share content and sync in real time. Team members can record all internally produced collaborative content here. Whether you’re a small team or a large enterprise, create a Knowledge Base, add team members, and a group of people can collaborate to build the knowledge base and accumulate organizational knowledge:
  • Writing project documents and product requirement documents.
  • Team task management and knowledge accumulation.
  • Company rules, regulations, and processes.
  • Creating help manuals, product instructions, and API guides.
  • Asynchronous communication within teams.

Highlights | Why we recommend DingTalk Docs

Security & Permissions

DingTalk Docs supports comprehensive permission and security settings, with granular permissions down to individual users. It also supports granting permissions to departments or group chats. When new users join the group or department, they are automatically granted permissions. Security tiers, made simple

File management

Use DingTalk Docs for file management. Preview files directly within documents and archive local or Drive files by category in the document—better suited to your business scenarios.

Smart templates

Behind every template is a management methodology. DingTalk Docs provides rich templates covering every stage of business operations. You can also create your own templates based on your business needs.

Comprehensive DingTalk security protection

Independent security audit: The first in China to pass the SOC2 privacy principle audit, covering security, confidentiality, and privacy. Security system certification: An enterprise-level application that has passed ISO 27001:2013 and 27018:2014 security certification. Level 3 protection: Passed the national information system level certification supervised by the Ministry of Public Security and issued by local public security authorities.
Enterprise keys, with national-grade security protection for your data Enterprise data uses encryption and decryption technology to protect sensitive data throughout the entire data security lifecycle, reaching bank-level data encryption storage standards. Data is transmitted in encrypted form based on SSL/TLS protocols to ensure end-to-end network transmission security. Security defense system backed by big-data real-time intrusion detection Building on more than a decade of attack and defense security expertise from Alibaba Group’s security team, DingTalk has developed its own dynamic intrusion prevention system. It monitors platform security in real time, detects active intrusion events within minutes, and provides rapid response, containment, and traceability. Through virtual blue-team and red-team attack-and-defense exercises, DingTalk continuously enhances its intrusion detection and security emergency response capabilities.

Practice | Common scenarios for DingTalk Docs

DingTalk Docs: an enterprise knowledge creation and management platform

DingTalk Docs builds document-based collaborative cloud office solutions tailored to the business characteristics of various industries. It helps enterprises standardize and manage data assets, securely allocate document resources, and improve overall operational efficiency. Covering all business scenarios, it enables employees to work more efficiently through collaboration.

Business reporting

Use DingTalk Docs to complete the entire business reporting process in one stop—from pre-reporting preparation, event creation, presentation, post-meeting records, to to-do follow-ups. Historical reports are also archived together, making it easier for new colleagues to learn and review past materials.

Onboarding

Good habits of knowledge accumulation enable teams to continuously generate knowledge. This knowledge can dramatically shorten the onboarding time for new employees.

Weekly/monthly reports

By using DingTalk Docs for weekly or monthly reports, colleagues can stay updated on business progress while better documenting the business process. A weekly report typically includes: OKRs and progress, accomplishments and key breakthroughs of the week, work plans for the following week, and reflections on the business. This keeps colleagues informed about your work progress.

How to use | Getting started with DingTalk Docs

How do I use DingTalk Docs?