What are Upload and Import?
Upload:
Upload any type of local file to a Knowledge Base, with preview support for select formats. After uploading, get a file link to share without changing the file format. How to upload: On the Knowledge Base homepage >> click ”➕” in the left-hand table of contents >> select to upload a local file or folder to the Knowledge Base.Import:
Import certain types of local files to a Knowledge Base, converting them into online files. Get a document link to share, with the file converted to DingTalk Docs format. How to import: On the Knowledge Base homepage >> click ”➕” in the left-hand table of contents >> select Import as online document. The format conversion for different file types after import is as follows:| Local file type | Online file type |
|---|---|
| doc, docx, markdown, mark, md, txt | DingTalk Docs |
| xls, xlsx | Spreadsheet |
| xmind | DingTalk Mind |
Which file types do Upload and Import support? Are there file size limits?
Upload supports preview for a wide range of file types, with a maximum of 8 GB per file. Import supports only document types, with a maximum of 20 MB per file. The differences are as follows:| Method | File Type | Supported preview formats | Size limit |
|---|---|---|---|
| Upload | Document | pdf, pptx, ppt, pot, potx, pps, ppsx, dps, dpt, pptm, potm, ppsm, xls, xlt, et, ett, xlsx, xltx, xlsb, xlsm, xltm, csv, doc, dot, wps, wpt, docx, dotx, docm, dotm, txt, xmind | 8 GB max per file |
| Image | jpeg, bmp, png, jpg, ico, webp | ||
| Audio and video | 3GP, AVI, FLV, MP4, M3U8, MPG, ASF, WMV, MKV, MOV, TS, WebM, MXF, AAC, AC-3, ADPCM, AMR, DSD, MP1, MP2, MP3, PCM, RealAudio, Windows Media Audio | ||
| Other | zip archive | ||
| Import | Document | docx, xlsx, doc, xls, txt, xmind, markdown, mark, md | 20 MB max per file |
When should you use Upload and when should you use Import?
| Method | Use case |
|---|---|
| Upload | * Move existing team PPTs and document materials to a department Knowledge Base for centralized management. * Share local images and videos with multiple teams. |
| Import | * Convert local files into online files. |
Do Upload and Import consume organization storage?
Upload File consumes organization storage, while Import as online document does not consume organization storage. Details are as follows:| Method | Billing target | Files counted toward storage | Notes |
|---|---|---|---|
| Upload Upload local files or folders to My Docs or Knowledge Base | The space at the upload location | All uploaded files | * When uploading a folder directly, only the files inside the folder count toward cloud storage; the folder itself does not. * Viewing images, videos, and files owned by others does not consume your storage. |
| Import Create or Import as online document in My Docs or Knowledge Base | [Free for a limited time] Not counted | [Free for a limited time] Not counted | [Free for a limited time] Not counted |