Skip to main content

​
What are Upload and Import?

​
Upload:

Upload any type of local file to a Knowledge Base, with preview support for select formats. After uploading, get a file link to share without changing the file format. How to upload: On the Knowledge Base homepage >> click "" in the left-hand table of contents >> select to upload a local file or folder to the Knowledge Base.

​
Import:

Import certain types of local files to a Knowledge Base, converting them into online files. Get a document link to share, with the file converted to DingTalk Docs format. How to import: On the Knowledge Base homepage >> click "" in the left-hand table of contents >> select Import as online document. The format conversion for different file types after import is as follows:

​
Which file types do Upload and Import support? Are there file size limits?

Upload supports preview for a wide range of file types, with a maximum of 8 GB per file. Import supports only document types, with a maximum of 20 MB per file. The differences are as follows:

​
When should you use Upload and when should you use Import?

​
Do Upload and Import consume organization storage?

Upload File consumes organization storage, while Import as online document does not consume organization storage. Details are as follows: For details on how DingTalk Docs storage is calculated, see: How is DingTalk Docs storage calculated?