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AI Minutes- Document management: Upgrade from “knowledge notebook” to “Folder” for easier document management
- Knowledge Base templates: One-click save and reuse, helping team members create documents efficiently
- Efficiency upgrade: Sub-documents inherit parent document permissions by default for efficient authorization
- Feature upgrade: Permissions management supports adding and removing access. Set important team documents to be visible only to designated users
- Security upgrade: Strengthened security watermarks covering the entire Knowledge Base interface for more comprehensive information protection
01 Knowledge management upgrade: Efficient document management with what-you-see-is-what-you-get
Effective enterprise and organizational document management goes beyond storing and classifying organizational knowledge. It must also cover the full lifecycle of internal knowledge production, distribution, and consumption. This release introduces three major feature upgrades for efficient knowledge management: document management, mind map view, and team templates.1. Document management: Upgrade from “knowledge notebook” to “Folder” for easier document management
A new “Folder” concept lets you organize documents into folders. You can also choose to display all documents in a single tree structure. Custom logos and cover images are also supported, so each space can express its own identity.2. Knowledge Base templates: One-click save and reuse, helping team members create documents efficiently
To improve document efficiency and consistency, admins can save frequently used meeting, proposal, and report documents as team templates. Knowledge Base users can then apply a team template with one click, making document creation in the Knowledge Base both efficient and standardized.02 Permissions management upgrade: More secure documents and more efficient permission settings
Secure document management within teams and organizations is a core need for enterprise customers. This release brings three major permission management upgrades to the Knowledge Base: default permission inheritance, private documents, and security watermarks.1. Efficiency upgrade: Sub-documents inherit parent document permissions by default for efficient authorization
In the upgraded Knowledge Base, all sub-documents inherit parent document permissions by default. When a Knowledge Base user is granted permissions (manage, edit, view, download) on a higher-level document or folder, they automatically receive the corresponding permissions on lower-level documents. This significantly improves authorization efficiency for Knowledge Base admins.
2. Feature upgrade: Permissions management supports adding and removing access. Set important team documents to be visible only to designated users
Document permissions can be set independently. The user permission scope for a single document can be modified at will (except for admins). Even when permissions on the Knowledge Base or higher-level documents are later modified, the document’s permission settings remain unchanged. The document becomes a “private document” for the team, strengthening team information security management.
3. Security upgrade: Strengthened security watermarks covering the entire Knowledge Base interface for more comprehensive information protection
The original Knowledge Base “security watermark” and “copy prevention” features are retained in this upgrade. Watermark capabilities are also enhanced to cover the entire Knowledge Base interface, so document structures and space information are all watermark-protected, delivering all-around information security.
03 Public publishing: Helps organizations securely publish information externally
The Knowledge Base “public publishing + approval” feature lets DingTalk users share documents externally with contacts and customers outside the organization. Documents can also be published as external links, allowing viewers to access content without logging in. This greatly improves the efficiency of enterprise information flow. Also launched is the innovative “manager approval” feature — the first document product in China to develop and release such a capability. It safeguards content security and control while improving content publishing review efficiency. This delivers a milestone innovation when sharing and publishing DingTalk Docs externally, truly achieving both “efficiency” and “security.” How to enable public publishing: Open DingTalk Docs, select a Knowledge Base, then click Share. Example — Equipment manuals: Department managers can upload equipment user guides and maintenance records to the Knowledge Base and publish them externally. The system generates a QR code that can be attached to equipment, so workshop staff can scan it to view information whenever an issue arises. Content updates require manager approval to prevent information leaks. Example — Product guides: Create product user guides to help users quickly understand product features. DingTalk itself uses DingTalk Docs and public publishing to build its own help guide, which users can view directly in a browser — easy and convenient, with no engineer required to build the page.How to use the Knowledge Base
- PC entry point: Open DingTalk — Click the left navigation to enter “DingTalk Docs” — Click “Knowledge Base”.
- Mobile: Open the DingTalk app — Tap “More” in the bottom menu — Open “Docs” — Tap “Knowledge Base” — Tap [+] to create.