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Create a Knowledge Group to centrally integrate and manage users, Knowledge Bases, pages, and resources, with rich team operation capabilities. Create a blank group to customize team knowledge management by department, project team, or other scenarios. You can also choose from team types such as department, project team, or interest group, with preset template content to help you quickly create the corresponding group.

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How to create a Knowledge Group

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Select the type of group you want to create

Open the DingTalk Docs Home, click in the left navigation bar to switch to the “Groups” Home, and click “Create Group” in the top right corner to create a new group. Available types include department, project team, interest group, and blank group.

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Blank group

Customize group user management by dimensions such as department or project team, and use multiple Knowledge Bases within the group to organize team knowledge.

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Department group

Create a department group by department to accumulate, circulate, and manage knowledge documents such as new employee handbooks, weekly reports, business updates, and organizational culture. When you create a department group, you must bind it to a department in the organization, and the department employees will be synchronized as group users.

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Project team

Create a project group to accumulate project documents and collaborate on project progress. This includes project plans, project user introductions, project management, and team activity. Effectively accumulate and manage important project documents.

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Interest group

An interest group helps teams with shared interests accumulate knowledge and conduct online sharing and communication. Within the group, users can share interests, plan and manage events, introduce the group, and share professional knowledge.

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Configure group information

For a newly created group, set the name, description, and bind a department. After you bind a department, the department employees will be synchronized as group users.