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Both Knowledge Group and Knowledge Base are platforms that provide collaboration and management capabilities.The difference is that Knowledge Group is a superset of Knowledge Base. A Knowledge Group can consist of multiple Knowledge Bases, effectively aggregating scattered information. In addition to basic uses such as content creation, team collaboration, and knowledge accumulation, it also supports building a team or organization culture homepage to shape a learning-oriented organizational culture. More features are waiting for you to explore.
There are currently two ways to add it.
  • Option 1: Import from within the Knowledge Group. On the homepage guide box that appears when you first turn on the group, select [Import existing Knowledge Base] to import in bulk. However, only Knowledge Bases for which you are the Admin and that have not yet been added to a group can be imported.
  • Option 2: Move from within the Knowledge Base. On the homepage of the Knowledge Base you want to move, click in the top right corner, then [Advanced settings], and select the group under [Assign to Group].
Yes. On the Knowledge Base options screen of the Group, click [Import] and select [Import Confluence Space] to move content from a Confluence space.
Go to [DingTalk mobile] - [More] - [Docs] - [Knowledge Group], then select the target Group to create and manage it.
Yes. Knowledge Bases within a group inherit group user permissions by default, so the Group Admin also has management permissions for the Knowledge Bases within the group.
Adding External users is not currently supported.
To add to a Knowledge Group: On the group user options screen, the Admin can click [Add user] - [Select from Organization] and choose the users to add.To add to a Knowledge Base: On the Knowledge Base options screen, select the Knowledge Base you want to add users to, click […] - , then select [Users and permissions] - [Add user] - [Select from Organization]. Note that this is only supported for Knowledge Bases where you are the creator.
Yes.
Two transfer methods are currently supported.
  • Active transfer: The current Owner is generally the Admin by default. On the group user options screen, the individual can use the [Transfer] action to select a recipient from Contacts or the Organization Structure and transfer management permissions to another person with one click.
  • Passive transfer: After the Owner leaves, the Organization Admin can sign in to the DingTalk Admin Console (https://oa.dingtalk.io/) to transfer the Employee’s assets, including Groups. Select the relevant content to complete the transfer.
Up to 200.
Multiple Knowledge Groups can be created within a Department based on Organization Structure tiers. However, only one Knowledge Group can be created or bound per Organization Structure node.
Knowledge Group is currently in invite-only beta. To try it out, contact DingTalk customer support to request access.