Case study: How to build a department group home page

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What is a group home page

The group home page is the page that opens by default when users visit a group. Use it to flexibly showcase your team’s important information. The home page supports custom Layout, content modules, and User visibility, helping your team organize the Knowledge Base by Subject and build a knowledge Space and cultural hub.

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Build a department group home page to help users quickly understand the team

After creating a department group, you can start building the home page content, including mission and vision, goals and plans, business Activity, team culture, Knowledge Base, popular Documents, and User highlights. Every User who visits the home page can clearly understand the department’s mission.

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How to build a department group home page

Using DingTalk’s department home page as a reference, you can build a department group home page in four steps: Set up an Admin, organize content modules, group the Knowledge Base, and customize the Layout.

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Step 1: Determine or assign a department group Admin

Before building the department home page, determine or assign a User who is familiar with the department’s business and team as the Admin. Recommended Roles include the department head, HR lead, secretary/assistant, or IT lead. These Roles are familiar with the department’s business Activity, team Users, and Organization culture, and can identify which content modules to display on the department home page. For Help on configuring “Group Users and Admin,” see: How to add and manage Knowledge Group Users and Permissions.

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Step 2: Organize content modules for the department home page

The Admin organizes the home page content modules based on actual needs. As the department’s knowledge Space and cultural hub, the home page helps Users clearly understand the department. The Admin can refer to the following categorization method to organize content modules, and Select which ones to display on the Home page as needed.

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Step 3: Group the department’s Knowledge Bases

When grouping the Knowledge Bases displayed on the home page, you can categorize them by different dimensions. Take DingTalk’s department group as an example. Knowledge Bases are grouped from the User Role dimension into three categories: “All Users General,” “Functional Team,” and “Growth and Training”:

• Trending across the team: Knowledge Bases Open to all department Users, such as product introductions, launch event Activity, key projects, and Organization culture.
• Product/Technology: Knowledge Bases for different functional teams such as product and technology, managing knowledge by functional team dimension.
• Growth and training: Knowledge management for Organization culture, growth, and training, helping department Users improve their business Skills.

For Help on configuring “Group Knowledge Base,” see: How to use a Knowledge Group to manage multiple Knowledge Bases.

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Step 4: Customize the department home page Layout

When the group Admin visits the home page, the “Customize home page” entry appears in the upper-right corner. Use it to customize the group Home page Layout, set content modules, and configure User visibility. Add a Layout first, then add functional modules to complete the home page customization.

• Add a Layout first: The right side displays the Home page Layout, which supports four Layout styles.
• Add modules to the Layout: The “Modules” panel on the left displays various functional modules. Drag these modules into the Layout on the right.

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Complete the build and Share the department group home page with everyone

After building the department home page, click “Share” in the upper-right corner to Share the home page with individuals or Group Chats. Users can access the home page directly from the Share Card in the Chat window.