How to add or remove users
- Add users: Go to the user management list of the group and click Add user in the upper-left corner. You can add users via four methods: Contacts, Group Chat, organizational structure, or bulk import. Currently, only users within the organization can be added. External users cannot be added.
- Remove users: For users already added to the group, click Hide chat under Action to remove the user from the group.
Knowledge Group role permissions
The roles in a Knowledge Group include: Owner, Admin, User, Read-only user (with download), and Read-only user. The corresponding permissions are as follows:| Role | Group permissions |
|---|---|
| Owner | Transfer the group, manage the group, edit the homepage and Knowledge Base |
| Admin | Manage the group, edit the homepage and Knowledge Base |
| User | Edit content |
| Read-only user (with download) | View and download content |
| Read-only user | View only, no download |