Manage Knowledge Base permissions - DingTalk Help Center

1. How to access the permissions console

Access the Settings console: On the Document Home page, click More in the lower-left corner, then select Organization settings and choose your organization to open the permissions console.

On the Knowledge Base home page, click Settings and go to Users and permissions to open the management page. Click Add user to add users to the Knowledge Base and configure their permissions. You can also modify or delete these permissions. The available permission types are: Can manage, Can edit, Can view/download, View only, and Remove permissions.
Note: When you grant or revoke Knowledge Base user permissions using the methods below, the corresponding permissions for all documents within the Knowledge Base are granted or revoked at the same time.

To grant a user access to a single document within a Knowledge Base, open the document, click Share in the upper-right corner to open the permissions window, and then click Add specified user to add users. You can also modify or remove permissions for users who already have access.

When you open a document without access, you can request permissions from the document Owner or the Knowledge Base Admin. Available permissions include Can edit, Can view/download, and View only.

To protect document Content, the Knowledge Base supports two security settings: Display visitor watermark on documents and Leak prevention. To configure: open the Knowledge Base settings, locate the security settings, and turn on the security features you need.
The watermark displays the Company Name + Name + last 4 digits of the mobile number.
When Leak prevention is on, users are restricted from downloading or printing, and copying is disabled when viewing DingTalk Docs.

When you delete a document from a Knowledge Base, it is moved to the Recycle Bin. To restore the document, go to the Recycle Bin and restore it from there.