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The Knowledge Base supports adding local files, Chat Files, Quick Meeting notes, and logs, making it easy to organize and store materials across multiple scenarios for more efficient knowledge management.

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How to add local files to a Knowledge Base

Open the Home page of the Knowledge Base >> click the ”➕” in the left Table of contents >> select and upload a local file or Folder to the Knowledge Base.

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How to add Chat Files to a Knowledge Base

Local document: Click [Add to…] in the lower-right corner of the document Card, then select the target Knowledge Base. Online document: Click [Add to…] in the lower-right corner of the document Card, then select the target Knowledge Base.

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How to add a Quick Meeting to a Knowledge Base

Open the Quick Meeting document >> click […] in the upper-right corner >> select [Add link to], then choose the target Knowledge Base and Table of contents.

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How to add logs to a Knowledge Base

Open the log you want to add to the Knowledge Base >> click [Add to] >> select the target Knowledge Base and Table of contents.

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How to add Group files to a Knowledge Base in bulk

In the Group Chat window, click the Zoom icon at the top >> select 📄 >> open the Group files dialog, select multiple files to add to the Knowledge Base >> click [Add to] >> choose the target Knowledge Base and Table of contents. You can add not only documents, Spreadsheets, and PDFs, but also Folders, audio files, and more.