Is Higher Definition Supported If the Video Is Not Clear? - DingTalk Help Center

Is Higher Video Clarity Supported?

Video Meeting Image Is Not Clear

A smooth video meeting requires at least 2 Mbps of bandwidth. Meetings with more participants require more bandwidth. DingTalk video meeting clarity is automatically adjusted based on network bandwidth. If the network is poor, clarity is automatically reduced to prioritize meeting smoothness.

How to Enable Ultra HD 1080p Clarity

DingTalk provides plans for teams of different sizes and needs. If you need Ultra HD 1080p clarity, use the relevant DingTalk upgrade or purchase page. DingTalk Meetings paid plans provide unlimited-time meetings and 10+ benefits. Users can purchase or request consultation from the relevant DingTalk Meetings purchase pages.

Appendix: Recommended Network Bandwidth

Client	Maximum Video Resolution	Maximum Frame Rate	Recommended Bandwidth
Mobile video	720p	15 fps	1.5 Mbps
Mobile sharing	1080p	5 fps	1.5 Mbps
Desktop video	1080p	15 fps	2 Mbps
Desktop sharing	1080p	5 fps	1.5 Mbps
Hardware meeting terminal	1080p	15 fps	2 Mbps
Hardware meeting terminal sharing	1080p	5 fps	1.5 Mbps