How to Check Whether the Network Is Smooth - DingTalk Help Center

Video meetings support network detection, which helps quickly determine whether audio stutter or blurry video is caused by network issues.

View the Current Network Status During a Meeting

Entry 1: Move the mouse over the signal icon in the upper-left corner. A pop-up automatically displays the current network status, uplink and downlink bandwidth, packet loss rate, and latency. Click Details to view more detection data.

Entry 2: You can also go to More > Settings > Quality Monitoring at the bottom. On mobile, tap the triangle icon at the top of the video meeting and view Network Detection. Together with weak-network prompts, this helps you understand the current network status and troubleshoot lag or latency.

Detect Network Status Before a Meeting

Use the video meeting network detection tool. Select the network node closest to you, click Start, and wait for the detection to complete to view the network report. [Image placeholder]

Recommended Network Conditions

Client	Maximum Video Resolution	Maximum Frame Rate	Recommended Bandwidth
Mobile video	720p	15 fps	1.5 Mbps
Mobile sharing	1080p	5 fps	1.5 Mbps
Desktop video	1080p	15 fps	2 Mbps
Desktop sharing	1080p	5 fps	1.5 Mbps
Hardware meeting terminal	1080p	15 fps	2 Mbps
Hardware meeting terminal sharing	1080p	5 fps	1.5 Mbps

To ensure meeting quality, internet packet loss should be below 5%, and latency should be below 100 ms.