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Message notification templates send DingTalk message notifications or to-do tasks to specified users when a form workflow reaches a specific step, based on the preconfigured template. Refer to this article to learn how to configure message notification templates.

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Configure a Message Template

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Step 1

Sign in to the YiDA workbench as an Admin.
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Step 2

Click the platform management button in the upper-right corner to open the platform management page.
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In the left-side menu, click Message notification templates

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Click Create template, configure the template as described below, and then click Confirm to finish

AttributeDescription
Template nameEnter a name for the message template.
AdminThe administrator of this message template. You can assign multiple administrators.
Template typePlain message: Currently supports sending DingTalk message notifications only.
  • Message title: The title of the message notification. This title appears in both the Chats list and the chat list.
  • Message content: The main body of the pushed message. The message content supports configurable variables. Each variable is the ID of a form component, formatted as $!{Field ID}. When the message is sent, YiDA automatically replaces the variable with the value of the form component. For details, refer to Built-in variable formats.
DingTalk To-Do: The DingTalk To-Do notification type is available only in the Basic edition and above. For details, refer to Edition differences.
  • Message title: The title of the to-do task.
  • Message content: The details of the to-do task. Supports configurable variables. Each variable is the ID of a form component, formatted as $!{Field ID}. When the message is sent, YiDA automatically replaces the variable with the value of the form component. For details, refer to Built-in variable formats.

Note: Each organization can create up to 200 DingTalk To-Do templates. Exceeding this limit triggers an error.

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Use a Message Template

You can apply a message template in two ways:
  • Method 1: Use it in the Message notifications step of a workflow form’s workflow design. For details, refer to Message notifications step.
  • Method 2: Use it in the form page settings. For details, refer to Form message notifications.
Regular forms do not currently support DingTalk To-Do message templates.

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Built-In Variable Formats

The message content in a message template supports configurable variables. Each variable is the ID of a form component, formatted as $!{Component ID}. When the message is sent, YiDA automatically replaces the variable with the value of the form component.