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Message notifications send DingTalk Work Notifications or group notifications to specified users through a configured notification type when a workflow reaches a specific step.

Add a Message Notification

Configure a message notification step to notify users when a workflow ends, starts, or when approval progress needs to be synced.
  1. Sign in to YiDA Workbench and click My Apps.
  2. Select the app you need and open the App Settings page.
  3. Click Integration & Automation, select an existing integration & automation flow, and click Edit.
  4. Move the cursor to the connection line between workflow steps. A + button appears. Click + and select Message Step > Message Notification.

Configure a Message Notification

  1. Select the message notification step. In the step configuration panel on the right, select the Notification Type and Recipients.
1

Set the message notification content. Both Custom content and existing notification templates are supported.

2

Configure the redirect destination of the button at the bottom of the Card. Redirect to the current form's detail page or to a custom link, and pass form fields as parameters in the custom link.

3

After confirming the configuration, click Save.

FAQ

Q: Why doesn’t the configured message notification take effect? If you add, modify, or delete a message template in a workflow form, click the blue text [Click here] on the page. A new workflow version is created automatically to apply the changes. Q: What is the format of a YiDA instance detail link?
  • Workflow instance detail link format
  • Form instance detail link format